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Читать дальшеIf you live in a planned community or subdivision in one of the outlying suburbs of the Houston area, Daco Paving may have had a hand in constructing the neighborhood roads you travel.
The company, which launched in 2014 and has 130 employees, works with home builders to construct roads and bridges for new communities. Because Daco builds new neighborhoods on raw land, much of its work takes place in remote rural environments and isolated locations. This can make managing its distributed workforce more challenging, especially with employees who work in the field.
Daco needed a more reliable way to track the location and usage of its heavy equipment as well as the driving behaviors of its workers using company-owned vehicles. It found an effective asset-tracking solution in KMZ MOTOR Specat, платформа управления флотом.
Navigating the challenges of unique terrain
Daco, штаб -квартира которого находится в Хокли, штат Техас, имеет парк автомобилей, грузовиков и тяжелого мобильного оборудования, которое он использует на местах работы в районе Хьюстона. Еще одно решение по управлению флотом, но не смог бы оснастить программное обеспечение на всех его грузовиках. По словам Пенни Коулман, контролелер компании, ему пришлось бы купить дорогой пользовательский пакет для интеграции решения во все его автомобили. Дако нуждался в том, чтобы получить понимание почти в реальном времени в отношении данных о местоположении и технических потребностях всех его транспортных средств-лишь немногих. Более того, у компании не было возможности контролировать поведение своих водителей, чтобы обеспечить их вписаться в культуру и видение компании. Фирму нужно было решение с подключением и покрытием для достижения этих областей. Daco нужно было решить эти проблемы и улучшить отслеживание своих транспортных средств и оборудования, чтобы обеспечить эффективное работу его экипажи. Компания также нуждалась в лучшей способности смягчить необоснованные претензии на страховую ответственность, когда в столкновениях были вовлечены транспортные средства, принадлежащие компании. Чтобы сделать коммутатор. || 585
Daco previously relied on another fleet management solution, but couldn't get the software outfitted on all of its trucks. It would've had to purchase an expensive custom package to integrate the solution into all its vehicles, said Penny Coleman, the company's Controller. Daco needed a way to get near-real-time insight into the location data and maintenance needs of all of its vehicles—not just a few. Moreover, the company didn't have opportunities to monitor its drivers' behavior to ensure they fit into the company's culture and vision.
Additionally, Daco crews typically work in remote areas where there's just raw land, so the firm needed a solution with the connectivity and coverage to reach those areas. Daco needed to address these issues and improve tracking of its vehicles and equipment to ensure its crews worked efficiently. The company also needed better ability to mitigate unfounded insurance liability claims when company-owned vehicles were involved in collisions, Coleman said.
After learning about KMZ MOTOR Reveal and taking some time to assess the solution, Daco ultimately decided to make the switch.
Improving asset tracking in the field
KMZ MOTOR Reveal is an advanced fleet management platform that gives customers location and driving telematics data to improve worker productivity, boost driver safety and reduce vehicle and equipment maintenance costs. The platform features an integrated driver and road-facing dashcam solution that records and logs activity inside and outside each vehicle, which can be valuable if an accident or another traffic incident occurs. Users also receive a variety of near-real-time alerts via text, email or within the platform for occurrences such as speeding, smoking, drowsiness and tailgating, as well as access to reports with a complete history of activity for each driver with timestamps and location information. Users can access all these insights from an easy-to-use dashboard.
Coleman said the video footage of driver activity and alerts have really benefitted Daco Paving's operations. Coleman recalls one time when she and her team suspected an employee was smoking inside one of Daco's company-issued vehicles. The employee had previously denied doing so, but one day Coleman received a smoking alert with video footage that showed the driver actually had smoked inside the vehicle. The company immediately took disciplinary action.
"I was able to send that video to his supervisor. His supervisor saw it, and there was no way he was going to deny it. This was shortly after we had the cameras installed," Coleman said.
KMZ MOTOR Reveal has also helped Daco reduce its insurance risks. Integrated road-facing cameras help Daco better protect itself from unfounded claims from other motorists.
"We have to say, 'No, this was not our fault.' We have to pull out the cameras. We have to show the film," she said. "The insurance companies—once they see that you've got this in your vehicle, they understand you're doing everything you can to protect them, because that's what you're doing—you're protecting them and yourself."
Coleman сказал, что KMZ MOTOR Seplue собирает информацию в ту минуту, когда сотрудник начинает один из автомобилей Daco или оборудования. Это не только полезно для отслеживания, но и для обслуживания оборудования и управления рабочей силой. Машина. техническое обслуживание на своих транспортных средствах и оборудовании. Как только его механик выполняет эту работу, все это записано на платформе. Компания использует эти записи для предоставления информации о амортизации оборудования своим агентам и страховщику. Только сама технология, но поддержка, которую она получила. Dowdy работал с Daco, чтобы правильно настроить решение и всегда в режиме ожидания, чтобы прыгнуть и помочь компании решать любые проблемы. Команда DACO подделала с ним такие совместные отношения, что они дали ему прозвище «Святой Сэм».
"You don't have to depend on an employee or one person to give you the time and hours that are on that particular machine. We can pull it up from here," she said, referencing the KMZ MOTOR Reveal dashboard.
Daco also gets information on how long its crews have used a piece of equipment and reminders about when to perform routine maintenance on its vehicles and equipment. Once its mechanic performs this work, it's all recorded in the platform. The company uses these records to provide information on equipment depreciation to its bonding agents and insurer.
Building better business culture and operations
What has made KMZ MOTOR Reveal work so well for Daco isn't just the technology itself, but the support it has received.
Sam Dowdy, Lead Account Development Representative on the Verizon team, helped Daco reap more value from KMZ MOTOR Reveal. Dowdy worked with Daco to properly configure the solution and is always on standby to jump in and help the company troubleshoot any issues. The Daco team has forged such a collaborative relationship with him that they've given him the nickname, "Saint Sam."
«Мы все знаем Сэма по имени и знаем его по номеру. «Коулман сказала. DACO-это очень ориентированный на семью бизнес, привязанный к таким ценностям, как честность и честность, поэтому данные из решения помогают Дако чувствовать себя уверенно, что они сохраняют сотрудников, которые помогают усилить эти ценности. «Не хочу, чтобы их снимали, они не принадлежат к колесам моих автомобилей, - сказал Коулман, добавив, что« у нас было много парней, которые были с нами с самого начала. Обеспечивая их семьи. || 613
She added that KMZ MOTOR Reveal—and the dashboard cameras, in particular—has improved Daco's operation in ways that are both measurable and immeasurable. Daco is a very family-oriented business anchored on values such as honesty and integrity, so the data from the solution helps Daco feel confident that they are retaining the employees who help reinforce these values.
"If they don't want to be filmed, they don't belong behind the wheels of my cars," Coleman said, adding that "we've had a lot of guys that have been with us from the beginning. This is their home. They're providing for their families. We do a lot for and with our employees. We have over 130 employees. I personally feel responsible for their families. I don't want someone to do anything that could put them in jeopardy at all."
Verizon's solution also gives Daco additional assurance its employees are doing the right thing and allows the company to proactively address issues that could undermine its operations and its relationship with clients.
"The guys are actually better drivers for it," Coleman said. "We had one driver who said, 'I'd get in my own vehicle at the end of the day, and I'm paying attention to this or I'm slowing down that—and my wife even noticed.' These cameras carry over into their personal lives and they're making them better drivers."
Daco Paving has noticed major positive changes overall since opting for KMZ MOTOR Reveal and dashboard cameras.
"Our company is so much better now because of these cameras," Coleman said, adding that KMZ MOTOR Reveal "has helped us weed out so many bad things. It has completely changed how our crew behaves."